We request you read the following terms and conditions as your use of this website (Fashion Dream) is based on understanding and accepting these terms and conditions. By using our service or subscribing to it, you agree that you have read, understood, and are bound by these terms and conditions, irrespective of how often you use Fashion Dream for shopping. If you disagree with these terms, please do not use this service.

IF YOU ARE USING THIS WEBSITE, IT IS IMPLIED THAT YOU HAVE AGREED TO THE TERMS OF USE.

Introduction

Fashion Dream is an e-commerce website. based in Surat, Gujarat. We offer our customers' lifestyle products through Fashiondream.co.in.  Using this website, you confirm you are above 18 years of age and are not ‘incompetent to contract’ as per the Indian Contract Act of 1872. If you are under 18 years of age, you should use this site under adult supervision.

Intellectual property rights

Fashion Dream.co.in, its logo and other virtual assets(trademarks, logos, and service marks), and intellectual properties are under the sole ownership of Fashiondream.co.in. No one is allowed to replicate these assets in any way online or offline without the prior written permission of Fashiondream.co.in. If anyone is found doing so, appropriate legal action would be taken by Fashiondream.co.in under the prevailing laws, regulations and guidelines mandated by the Government of India.

Warranties and Limitations of Liability Disclaimer

At Fashion Dream, we take your data privacy and security very seriously. For an enhanced shopping experience, we collect your data with your permission. Please read this policy to understand how we manage and use data on this site.

The inability to use our services or products

The unauthorized alteration or access of your data by any third party

Any other matter related to our service in any way connected to the use or performance/failure of our website or service. We shall not be responsible for any delay or inability to use our e-commerce website due to the non-availability of the website for periodic maintenance or any unplanned suspension of services due to technical reasons or other reasons beyond our control.

By using our services, you acknowledge that any material or data downloaded from Fashion Dream is done solely at your discretion and risk and that Ompax Lifestyle Private Limited would not be held liable for any damage to your computer systems or any loss of data resulting from the download of any material or data from our website.

Fraudulent/Declined transactions

At Fashion Dream, we ensure our service is not used for fraudulent transactions. At our discretion, we may monitor accounts to ensure compliance with these terms and conditions and delete accounts where fraudulent transactions are detected. If there are any pending deliverables or refunds in these accounts, we reserve the right to dishonoring these deliverables. In such a case, we will owe no liability to the owner of these accounts where fraudulent transactions are conducted.

User account and password security

Upon registering with your email ID and password on Fashion Dream, you are responsible for maintaining the security of your password and account. If you find any unauthorized use of your Fashion Dream account due to a compromised password, you must notify Fashion Dream immediately. To protect your account’s security, always sign out of your account after using it, especially when using shared computers. Fashion Dream will not be liable for any loss if you do not secure your account with the above terms.

Termination of Agreement

These terms and conditions will be binding and will continue to apply to you until termination from our end. The Fashion Dream(Fashiondream.co.in)website may suspend or terminate your account or use of the website if we believe, under our discretion, that you have violated, abused, breached, or unethically manipulated or exploited any of these terms or have acted unethically. We may delete your account and other content or materials for using this service. We would not have any liability to you or any third party to do so. You may be liable to pay for any product you ordered in the interim.

Order Cancellation

Cancellation by Us

There may be cases where we may have to cancel orders due to reasons beyond our control. Fashion Dream reserves the right to refuse orders or cancel them at its sole discretion for any reason. These situations could include limitations of quantities available for purchase, defects in the quality of the product, or inaccuracies/errors in the product’s pricing. If you have paid for the order before cancellation, you will get a refund from us.

Cancellation by the user

In case of order cancellations from the user’s side, we reserve the right to accept or reject cancellation requests at our discretion. As per regular business practice, if the order has not been processed/approved from Fashion Dream’s side, we can cancel the order. We accept cancellation orders only when made 24 hours after the order has been placed on the site. Fashion Dream cannot cancel orders that have been processed or made after 24 hours of placing the order. We can decide which order has been processed at our discretion.

After reading and acknowledging these terms, Fashion Dream’s users agree not to contest our decision. In case of any queries, please feel free to contact us

Pricing Policy and Terms

Fashion Dream aims to provide the most reasonable price for your desired products. We do not guarantee our products have the lowest price in any city, region, or specified area. The prices and availability of products can change without prior notice. The prices available on Fashion Dream are not subject to comparison with other similar product(s) or services available online or offline. The prices quoted are according to our pricing policy and shall be determined solely at our discretion.

While we ensure our pricing is accurate, there could be times when pricing or typological errors may occur. If a product is listed with an inaccurate price or incorrect information, we may either contact you, modify your order or cancel your order if placed and notify you of the same. Any payment made would be reversed from our side. No refunds are applicable if the order is under the cash-on-delivery (COD) payment mode.